Shipping policy
Delivery Information
Enjoy FREE next-day delivery on all UAE orders over 250 AED.
For orders below 250 AED, delivery charges apply:
- Next-day delivery: 15 AED
- Same-day delivery: 25 AED
Place your order before 2 PM for guaranteed next day delivery anywhere in the UAE. We deliver across all seven Emirates including Al Ain, using trusted courier partners. Once your order is shipped you will receive a tracking email.
Delivery Details
- Orders placed before 2PM are delivered the next day between 9 AM and 10 PM
- If you're unavailable, the courier can leave your package in a safe place or with a neighbor
- Have special delivery instructions? Add them at checkout
Damaged or Incorrect Items
If your order arrives damaged or incorrect please contact us immediately and we'll make it right.
Need Help?
Contact us on customersupport@casalilyhealth.com or send us a whatsapp message on +971585489665. Thank you for choosing Casalily, we're committed to making every order a smooth experience.