Terms of service
- Introduction
Welcome to Casalily! These Terms of Service govern your use of our products and services. By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, then please do not use our website.
- Eligibility
You must be at least 18 years old to use our website and purchase our products. By using our website, you represent that you are at least 18 years old and do not have any medical conditions. If you suffer from any medical condition, we suggest you consult your doctor before using any supplements.
- Product Information
The information provided on our website is for general informational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Please consult with your healthcare provider before using any dietary supplements.
- Ordering and Payment
By placing an order on our website, you agree to pay for the products you have ordered. We accept payment only through credit cards at the moment. Prices are listed in UAE Dirhams and include VAT.
- Shipping and Delivery
We aim to deliver your order as quickly as possible. We currently provide next-day delivery for all orders placed before 10 pm. We are not responsible for any delays in delivery caused by third-party shipping providers.
- Returns and Refunds
If you are dissatisfied with your order, please contact us within 7 days of receiving the products to request a return or refund. Products must be in their original packaging and unused. Refunds will be issued to the original payment method.
- Privacy Policy
We respect your privacy and are committed to protecting your personal information. Please review our Privacy Policy to understand how we collect, use, and disclose your information.
- Compliance with UAE Laws
Our products are compliant and registered with the UAE government. We adhere to the laws and regulations of the UAE in all aspects of our business operations.
- Limitation of Liability
In no event shall Casalily be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, resulting from the use of our products or services.
10. Changes to Terms of Service
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review the Terms of Service regularly to stay informed of any updates. Casalily is not liable for any adverse reactions or side effects that may occur as a result of using its products. Users accept full responsibility for any potential risks associated with consuming the supplements. Casalily does not guarantee the effectiveness of its products and makes no warranties or representations regarding their ability to produce specific results. Users agree to indemnify and hold Casalily harmless from any claims, damages, or liabilities arising from their use of the products. Casalily reserves the right to make changes to its products, services, and website without prior notice.
11. Defining terms of references
Throughout this website, the terms 'Casalily Medical Equipment and Food Supplement Trading,' 'Casalily,' 'we,' 'our,' and 'us' refer to Casalily Medical Equipment and Food Supplement Trading. By using this website, you agree to these terms and conditions and acknowledge that all references to 'Casalily' are synonymous with the full company name, Casalily Medical Equipment and Food Supplement Trading."
12. Changes to terms of service
We may update these terms of service from time to time. We will post any changes on this page, and changes will be effective immediately upon posting. The changes made to the terms of service on our website will be applicable to all customers, regardless of their purchasing status.
13. Disclaimer
We are not responsible for any damages or losses resulting from the use of our website. We are not responsible for any viruses or other harmful code that may be transmitted through our website.
14. User conduct
You agree to use our website responsibly and respectfully. You will not use our website to transmit any unlawful, harmful, or offensive content.
15. Intellectual property
All content on our website, including text, graphics, logos, and software, is our property and is protected by copyright and trademark laws. You may not use our content without our express written permission.
16. Use of website
You may use our website for lawful purposes only. You may not use our website in any way that is unlawful, harmful, or infringes on the rights of others.
17. Contact Us
If you have any questions or concerns about these Terms of Service, please find our contact details on the Contact Us page.
Thank you for choosing Casalily!